What does a typical workshop include?

This is the trainer's cookbook. It contains all the step-by-step directions they will need to present the material - what to say, when to say it, what to show, what questions to ask, and more.

The Instructor Guide makes sure that the basic core of information is presented wherever and whenever the course is run - but it also leaves room for the instructor to add their individual flavor and approach to the core material.

The Workbook is the student's resource during class and after they return to work. It typically includes outline notes, important readings, and thumbnails of course visuals.

In many cases, when we are training on a technical product that is supported by extensive documentation, we make the use of the actual documentation a priority in the workshop. In those cases, the documentation itself will be the Workbook. After all, if they remember how to use the manual after they leave the class, you will have gone a long way towards reducing your support costs.

Media brings things to life. We use electronic presentations, video, activities, and demonstrations to help reach your students on many different levels.

Job Aids are cheat sheets, Quick Reference Guides, and other tools to help trainees practice and reinforce new skills back on the job.

Evaluation is the key to measuring the effectiveness of your training program. If the trainees can't demonstrate that they have mastered the material, you won't know if they can use the new information back in the field.

Evaluation, whether by test or demonstration, is also the best way to identify ways to improve your training for future sessions.

Certification to specific standards is a more stringent way to evaluate your trainees' efforts, and to ensure that they can competently and consistently complete the trained activities back on the job.

Learn more about our performance-based evaluation model for soft skills training...